Company Policies

Welcome to Bellam Chai — where tradition meets taste. To ensure a smooth and delightful experience for all our customers, we have outlined a few simple policies we follow at our store.


1. Product Quality & Freshness

We are committed to serving high-quality, freshly prepared jaggery tea. Our tea is brewed daily using clean water, pure jaggery, and premium ingredients. Every cup is made to ensure freshness, taste, and hygiene.

2. Return & Refund Policy

Due to the perishable nature of tea and our commitment to serving freshly made beverages, we do not accept returns or provide refunds once the order has been served.

If you feel your tea was not up to our usual standards, please notify our team immediately so we can make it right on the spot.

3. Payment Policy

We accept the following payment methods:

All transactions are final. Please ensure you receive a confirmation before leaving the counter.

4. Store Conduct

We want every customer to enjoy a pleasant environment at Bellam Chai. We request all visitors to:

We reserve the right to deny service to anyone violating store rules or disrupting the atmosphere.

5. Service Timings

Our store operates during the following hours:

Hours may vary on public holidays. Please follow us on social media for updates.

6. Feedback & Suggestions

We value your feedback. If you have any suggestions, compliments, or concerns, feel free to let our staff know or contact us directly:


Bellam Chai is more than just tea — it’s a taste of home. Thank you for choosing us. We look forward to serving you again!